Privacy Notice
Last Updated: November 22, 2023
We value your privacy and have created this Privacy Notice to clarify how we gather, utilize, and share the information we collect from and about you.
Collection Notice
This document serves as our notice at collection ("Notice") of personal information in compliance with applicable law. We gather personal information as outlined in this Notice and our Privacy Notice.
We may "sell" or "share" personal information as defined by applicable law, as specified for each relevant category of personal information below. If you wish to opt out of the sale or sharing of your personal information,
We retain personal information for as long as it is reasonably necessary or relevant for the purposes outlined in this Privacy Notice. Additionally, we keep personal information as mandated by law. The specific duration will vary depending on the type of information and our ongoing business or legal requirements for it.
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What types of personal information do we gather?
Identifiers: This includes details like your name, email address, phone number, postal address, IP address, account name, and similar identifiers.
Personal Information Described Under Cal. Civ. Code § 1798.80(e): This encompasses information such as insurance policy numbers, financial details, health insurance information, vehicle details, and credit information.
Characteristics of Protected Classifications under California or Federal Law: This covers attributes like age, marital status, medical condition (excluding sensitive medical information), and veteran or military status.
Commercial Information: This involves data related to purchases, product or service considerations, and consumption histories.
Internet or other Electronic Network Activity Information: This includes browsing history and search information.
Technical Information: This encompasses details like browser type, referrer URL, device type, and operating system version.
Geolocation Data: This includes information about your IP location.
Visual and Audio Information: This involves monitoring interactions on websites and recording marketing calls.
Professional or Employment-related Information: This includes educational and job history details.
Education Information: This covers consumer-reported educational background.
Inferences Drawn From the Above: This refers to profile inferences drawn from your information to personalize services.
Sensitive Personal Information: This includes sensitive data such as Social Security numbers, driver's license numbers, and medical information.
For what reasons do we collect and utilize your personal information?
We utilize the information gathered from and about you via this website to link you with Advertising Partners who can offer details about the products and services you are interested in.
Data collected and its sources
Automatically Collected Information: When you interact with the Site or websites owned by our contracted Media Partners, we gather data provided by your device. Typically, upon visiting the Site, we automatically collect or receive technical information, such as browser type, referrer URL, visit timestamp, IP address, MAC address, device type, screen resolution, and operating system version (collectively referred to as "Technical Data"). Technical Data also encompasses "Cookie and Similar Data" as described below. We or our third-party vendors may employ tools and software (e.g., Jornaya and Active Prospect) to monitor and capture details, including screenshots and videos, pertaining to your interactions with the Site and Media Partner websites. This includes tracking keystrokes, mouse movements, form field entries, and overall engagement.
Additional Information You Provide: We gather additional data when you interact with the Site or specific websites owned by our Media Partners. This information, referred to as "Provided Attributes," includes details that you voluntarily provide to us or our Media Partners. This may encompass contact information (such as name, address, email address, and telephone number) about yourself or others. For instance, if you click on an advertisement on a Media Partner's site, that Partner may transmit your contact details to us. Additionally, if you express interest in insurance opportunities, products, and services, the Provided Attributes you disclose may include age, gender, number of vehicles owned, and homeowner status. Similarly, if you inquire about personal loan opportunities or related products and services, the Provided Attributes may include employment and financial information.
Third Party Data Integration: On occasion, we may merge Technical Data and any Provided Attributes with Third Party Data. "Third Party Data" refers to information obtained from external sources like credit reporting agencies and Partners (as defined below). This may include data used to verify or enhance the information you provide (e.g., phone numbers, Vehicle Identification Numbers, outstanding loan amounts). Furthermore, our Advertising Partners may share details about your engagement with their advertised products and services (e.g., whether you make purchases). We may combine Technical Data, Provided Attributes, and Third Party Data. It's important to note that we only access credit reporting information with your explicit consent.
Cookie and Similar Technologies: While using this Site, we employ "cookies" or other tracking technologies to identify you or your device. These technologies serve as unique identifiers, enabling us to customize the Site according to your preferences and monitor your activity both on this Site and across different devices you use. This information helps us deliver offers and advertisements that we believe align with your interests.
Some websites rely on cookies for efficient operation. We use cookies to deliver targeted advertising we deem relevant to you and to connect data collected from other devices you use.
Use of Data
We utilize the information collected from and about you via this Site primarily to connect you with Advertising Partners who can provide information about the products and services you are interested in. This typically involves leveraging Technical Data and Provided Attributes. In specific cases, such as for lending products, we may also incorporate Third Party Data.
For instance, if we have an auto insurance Partner licensed only in certain states, we might use Technical Data or Provided Attributes to verify if you reside in one of those states. We refer to the general requirements of Advertising Partners as "segmentation," and the alignment of consumer data with our Advertising Partner segments as "matching."
Sharing of Data
In addition to the primary uses outlined in the "Data Use" section above (specifically, sharing your data with Advertising Partners and third parties to provide you with information about products and services), we may share your data in the following ways:
With other QuinStreet businesses.
With service providers who assist us in compliance and verification tasks (e.g., credit agencies), or provide services such as payment processing, IT support, and data analysis.
If you choose to send a message through, or contribute to public areas of, this Site (e.g., message boards, blogs).
With a third party in the event of a sale or transfer of all or part of our business.
Additionally, we may disclose the data collected from and about you to:
Comply with legal processes.
Respond to lawful requests from authorities, including public and government authorities outside your state or country of residence, and to meet national security or law enforcement requirements.
Enforce our Terms of Service and this Privacy Notice.
Protect our business, rights, privacy, safety, or property, or that of others.
Fulfill obligations under applicable law, including laws outside your state or country of residence.
External Websites
This Site may include links to websites that are not owned or operated by us. We do not control the content or practices of these websites, including how they handle your data. Our responsibility and liability do not extend to such practices, as the privacy policies of the respective website owners govern your interactions on those websites. If this Site incorporates mapping features, these are powered by Google, Inc. and are subject to Google's privacy policy, which may be updated periodically.
Social Networking Platforms
When interacting with QuinStreet or any third party on social media pages, please note:
(a) Any personal information you submit through these social media pages may be read, collected, and used by other users of these websites/services, depending on your privacy settings associated with your accounts on those social media platforms. This information could potentially be used to send you unsolicited messages or contact you without your consent.
(b) When QuinStreet responds to interactions on social media pages, your account name/handle may be visible to all members of QuinStreet’s social media presence.
We are not responsible for the personal information you choose to share on social media websites. These websites operate independently from QuinStreet, and we do not control their interfaces, privacy practices, or security measures. We recommend reviewing the privacy policies and settings of the social media websites you use to understand their practices. For questions about security and privacy settings on any social media websites, please refer to their respective privacy notices or policies.
Security Measures
We have implemented physical, technical, and administrative measures to safeguard the data collected from Site users. These measures include reasonable security protocols designed to protect your personal information from accidental loss, unauthorized access, alteration, or disclosure. However, it's important to note that no electronic data transmission or storage can be guaranteed to be completely secure. We cannot guarantee the security of any information you transmit to us. We are not liable if you bypass any privacy settings or security measures on our Websites. Your use of the Site and provision of data are undertaken at your own risk. When sharing data with third parties as outlined in this Privacy Notice, we make every reasonable effort to ensure they maintain the security of the information and only use it in accordance with the terms of this Privacy Notice.
Minors
We do not intentionally collect, use, share, or sell personal information from individuals under the age of 16, and this Site is not intended for individuals under 16 years old. If you become aware that a person under 16 has provided us with personal information, please click here to contact us. Upon notification that we have inadvertently collected personal information from someone under 16, we will promptly delete this information.
Options and Access
Managing Communications Preferences:
Email Subscriptions: If you wish to stop receiving marketing emails from us, please click here and follow the provided instructions to unsubscribe. Please note that you may still receive administrative (non-marketing) messages from us even after unsubscribing. To unsubscribe from communications from a third party, please contact them directly or use the unsubscribe instructions provided in their marketing emails.
Data Retention
We retain Personal Information for a duration that is reasonably necessary or relevant for the purposes outlined in this Privacy Notice. Additionally, we maintain Personal Information as mandated by applicable laws. The specific duration of retention varies depending on the type of information and our ongoing business or legal requirements, which may include considerations such as tax obligations, health and safety regulations, and the resolution of disputes or investigations.
Information for Consumers in California, Colorado, Connecticut, Utah, and Virginia
Definition of Personal Information: When we refer to "personal information" (also known as personal data) in this Privacy Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household. This definition excludes aggregated, anonymized, or de-identified information (subject to applicable laws, rules, or regulations) that is maintained in a form that cannot reasonably be associated with or linked to an individual.
In addition to the disclosures elsewhere in this Privacy Notice, this section covers:
The categories and sources of personal information collected, sold, or shared by QuinStreet.
The purposes for which such personal information is collected and disclosed.
The types of third parties to whom QuinStreet discloses such personal information.
Categories of Data Collected in the Past 12 Months: QuinStreet has collected personal information as detailed in the Notice at Collection (above), primarily for the purposes described under "Data Use." This includes Technical Data and Provided Attributes. QuinStreet does not create user profiles to ascertain gender, marital status, or employment status of consumers. Aggregated data based on Technical Data and Provided Attributes is stored as segments. QuinStreet obtains these categories of data solely through self-reported information from consumers.
International Transfer of Personal Information
When accessing the Site from a country different from where our servers are located, your interactions with us may involve the transfer of personal information across international borders. By visiting the Site or communicating with us electronically, you agree to such transfers. Even if your jurisdiction lacks privacy laws similar to those in the jurisdiction of our server location, we will handle your information according to the safeguards outlined in this Privacy Notice.
Updates to this Privacy Notice
We may update this Privacy Notice periodically. When we do, we will publish a revised version with a new "LAST UPDATED" date at the top. If there are significant changes to the Privacy Notice, we will notify you appropriately. Continuing to use this Site after any revisions indicates your acceptance of the updated terms and Privacy Notice.
QuinStreet Entities
In this Privacy Notice, "you" or "your" refers to individuals using this Site or the products and services offered through it. "QuinStreet," "us," or "we" encompasses entities such as QuinStreet, Inc., QuinStreet Insurance Agency, Inc., QuinStreet Properties, Inc., and QuinStreet PL, Inc., among others. QuinStreet, Inc. is responsible for this Privacy Notice and ensuring its compliance.
Resolution of Disputes
You are entitled to provide feedback regarding this Privacy Notice or the practices outlined herein to the relevant supervisory authority in your jurisdiction of residence.
Contact Information
If you have any questions about this Privacy Notice, you can: (1) submit an inquiry through the Contact Us page, located here, and choose "Other Consumer Issues," or (2) Contact at us (813)-776-1294.
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